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Cloud VoIP Phone Systems for Modern UK Businesses

✓ Unlimited UK Calling

✓ Cisco Webex Tech

✓ UK Helpdesk

✓ Keep Your Numbers

✓ 12-Week Term

A fully managed Webex-based cloud VoIP phone systems with unlimited UK calls, mobile and desktop apps, number porting, voicemail to email, hunt groups and UK-based support.

99.99% Platform Availability

Enterprise-grade uptime for your business calls.

Unlimited UK Calls Included

Inclusive UK landline and mobile calling.

Keep Existing Numbers

Port your current business numbers.

12 Week Initial Term

Then a rolling 30-day agreement.

The UK Phone Network Is Changing

The PSTN & ISDN Switch-Off Is Coming

By 31 January 2027, the UK's traditional phone network will be permanently switched off.

TODAY

!

Legacy systems still active but phasing out.

2026 PREPARATION

Final chance to audit and migrate business services.

31 JANUARY 2027 SWITCH-OFF

Mandatory retirement of all traditional network services.

Businesses still relying on traditional phone lines risk service disruption after January 2027.

The UK's Public Switched Telephone Network (PSTN), ISDN services and other analogue communication networks are being retired nationwide.

If your business still relies on traditional phone lines, ISDN circuits, analogue broadband services, or connected devices that use these services, action will be required before January 2027.

Businesses that fail to migrate could experience service disruption when the legacy network is withdrawn.

Build Your Perfect Phone System

Business Essentials

  • • Auto Attendant
  • • Hunt Groups
  • • Voicemail to Email
  • • Unlimited UK Calls

Professional Teams

  • • CRM Integration
  • • Call Recording
  • • Receptionist Console
  • • Professional Voice Recordings

Contact Centre

  • • Call Queues
  • • Live Wallboards
  • • Agent Management
  • • Supervisor Monitoring

Fully Managed Hosted Telephony for UK Companies

Data SIM Direct Ltd delivers a resilient Cloud Phone System built for modern work. We integrate premium Cisco infrastructure with dedicated UK support to ensure your business communication never stops moving.

Unified Mobility

Use your professional business identity on your mobile or PC. Switch calls between devices with one click.

On-Demand Growth

Add or remove users quickly as your team expands.

Enterprise Collaboration

Full Cisco Webex features: internal messaging, HD video meetings, and screen collaboration.

Fixed Monthly Costs

Predictable billing with unlimited UK calls included.

Hassle-Free Porting

We migrate your existing UK landline numbers seamlessly to avoid interruption.

Local Expertise

Get help from our UK-based team for rapid tech assistance.

How Your Calls Can Flow

Customer Calls

Auto Attendant

Department Selection

Hunt Group

Team Member

Voicemail to Email

The journey starts at your professional front door.

Instant automated greeting answers professionally.

Caller chooses Sales, Support or Accounts.

Smart routing rings the right team members.

The call is answered on any device, anywhere.

Unanswered calls are captured and emailed instantly.

Advanced Feature Set as Standard

Auto Attendant

Professional menu routing.

Hunt Groups

Ring multiple phones at once.

Visual Voicemail

Receive recordings via your email inbox.

Access Anywhere

Consistent app across 10 devices.

Presence Status

See who is busy or active.

Call Diverts

Forward to mobile easily.

On-Hold Audio

Custom music and brand messages.

Staff Pickups

Answer for colleagues remotely.

Business professional using Cisco Webex calling interface on a desk phone and laptop

Cisco Webex Powered Solutions

HD Audio Quality

Video Calling

Team Messaging

Cloud Filestore

Screen Sharing

Staff Presence

Secure Business Continuity

Utilise Cisco Webex for total reliability. Our cloud infrastructure ensures your team stays connected from any UK location with bank-grade security protocols.

Webex Plans for Every Team

Webex Basic

  • • Messaging
  • • Presence
  • • Whiteboarding
  • • File Sharing

Webex Standard

  • • HD Video Meetings
  • • Up to 25 Participants
  • • Personal Meeting Rooms
  • • Guest Access

Webex Premium

  • • Meeting Recording
  • • Meeting Transcription
  • • Remote Desktop Control
  • • Presenter Controls
  • • Up to 1000 Participants

Optional VoIP Handsets

Total flexibility for your business. Run your hosted phone system entirely through the Cisco Webex app on mobiles and desktops, or add premium business handsets where physical hardware adds value to your workflow.

Front of House

  • Receptionist desk consoles
  • High-visibility busy lamps
  • Professional call handling
  • Yealink High-End models

Office & Home

  • Standard business handsets
  • Plugs into existing Ethernet
  • HD audio conferencing
  • Poly VVX series models

Warehouse & Cordless

  • DECT cordless mobility
  • Long-range base stations
  • Ruggedised hardware
  • Yealink DECT models

Optimise Your Daily Digital Workflow

Connect your Cloud Phone System with Go Integrator. Automate your CRM data logging and see caller details pull up before you even answer.

Salesforce

Microsoft Dynamics

Zoho CRM

ConnectWise

Sage

ACT!

Outlook

Google Contacts

Data-Driven Call Management

Live Wallboards

Call Traffic Analysis

Missed Call Logs

Queue Management

Group Performance

Live Call Analytics & Wallboards

Data SIM Direct provides live call analytics and wallboard views so your teams can monitor performance, track metrics, and optimise outcomes in real time.

Real-Time Dashboards

Missed Call Reporting

Agent Productivity

PDF Reports

Call Traffic Analysis

Queue Performance

Trend Analysis

LIVE WALLBOARD

LIVE

ACTIVE CALLS

14

IN QUEUE

03

CALL VOLUME (LAST 24H)

AGENT AVAILABILITY

John Smith

On Call

Sarah Jones

Available

Call Recording & Compliance

Ensure your business meets rigorous UK regulatory standards with our enterprise-grade recording suite. From quality assurance to 7-year MiFID II compliant archiving, we provide the secure infrastructure your business needs for training, dispute resolution, and industry-specific compliance.

Instant Capture

6-Month Storage

7-Year Archive

Web Retrieval

Real-time encrypted audio recording on all devices.

Standard retention for quality assurance and training.

Secure long-term storage for regulatory compliance.

Search, play, and export recordings via secure portal.

Quality Assurance

Monitor agent performance and customer sentiment with detailed playback and analytics.

Staff Training

Use actual call examples to train new staff and refine sales or support workflows.

Dispute Resolution

Quickly resolve 'he said, she said' scenarios with verifiable call evidence.

Traditional Phone System vs Data SIM Direct Cloud VoIP

Traditional Phone System

Expensive maintenance

Limited flexibility

Office based

ISDN dependent

Separate mobile and desk phones

Data SIM Direct Cloud VoIP

Predictable monthly cost

Work anywhere

Mobile and desktop apps

PSTN switch-off ready

Unlimited UK calls included

Transparent Monthly Plans

Most Popular

All-Inclusive License

£17.50 ex VAT

PER USER, PER MONTH

  • ✓ Unlimited UK Calls
  • ✓ Cisco Webex App
  • ✓ Mobile & Desktop Access
  • ✓ Voicemail to Email
  • ✓ Auto Attendant
  • ✓ UK Support
  • ✓ Number Porting Available

Start with a 12-week term, then move to a rolling agreement (30 days).

Fully Managed Setup & Support

Planning & Setup

Total migration management including number porting from your current provider and full user account configuration for your entire team.

Hardware & Handsets

Supply and provisioning of premium IP handsets and optional call recording storage for regulatory compliance.

We handle the heavy lifting so your business doesn’t have to. At Data SIM Direct, we manage your entire transition to the cloud, from technical configuration to go-live, ensuring zero disruption to your daily operations.

Call Flow Design

Bespoke IVR menu design, hunt group routing, and voicemail-to-email configuration tailored to your business structure.

Ongoing Support

Continuous UK-based technical assistance and reactive helpdesk support to ensure your telephony remains secure and updated.

Why UK Firms Choose Data SIM Direct

No Call Centres

Direct UK account management.

One Clear Bill

Combine Mobile, VoIP, and Data on one statement.

Flexible Terms

Short initial commitments.

No Hidden Fees

Straightforward setup costs.

The Gold Standard for Premium Business Telecoms

UK Based Support

Cisco Webex Powered

Business Number Porting

Unlimited UK Calls

Flexible Terms

No Hidden Fees

Modernise Your Business Communications Now

Join hundreds of UK companies increasing productivity while reducing costs with Cisco-powered Cloud VoIP.

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